Frequently Asked Questions

Booking is simple. Contact us via our online form, email, or phone with your project details including dates, location, and creative brief. Our team will curate a selection of talent tailored to your needs and provide a detailed quote within 24 hours.

We represent a diverse roster of talent including editorial, commercial, runway, plus-size, fitness, and mature models. Our portfolio spans all demographics to ensure we can match the perfect face to every brand and campaign.

Absolutely. While we are based in Dubai, we work with clients across Europe and internationally. Our team is fluent in Spanish, English, French, and Catalan, ensuring seamless communication for global projects.

We understand that plans change. Cancellations made 72 hours or more before the booking date receive a full refund. Cancellations within 48-72 hours incur a 25% fee, and those within 48 hours are subject to a 50% cancellation charge.

Yes, many of our models have experience in both still photography and video. We also have dedicated talent for TV commercials, brand films, music videos, and digital content creation.

Of course. If you have seen a specific model in our portfolio, we will do our best to accommodate your request based on availability. We also offer look-alike suggestions if your preferred talent is unavailable.

We primarily serve Dubai and the greater Catalonia region, but we regularly coordinate shoots across Spain including Madrid, Ibiza, Malaga, and Valencia. International locations can also be arranged with advance notice.

Yes, our Prestigio and Haute packages include professional styling teams. For Esencia bookings, we offer add-on styling, hair, and makeup services at competitive rates with our network of trusted professionals.

Usage rights are clearly defined in every contract. Our Esencia plan covers single-platform digital use, Prestigio covers multi-platform, and Haute includes worldwide rights. Extended or exclusive rights can be negotiated separately.

We hold open casting calls quarterly and accept digital submissions year-round. Send us 4-6 natural photos (no heavy editing), your measurements, and a brief introduction. Our scouting team reviews all submissions within two weeks.

Yes, our event staffing service provides professional hosts, hostesses, and promotional talent for brand activations, product launches, trade shows, and private events. All staff are trained in hospitality and brand representation.

We accept bank transfers, credit and debit cards (Visa, Mastercard, Amex), and PayPal. For projects over 2,000 EUR, we offer split payment options with 50% upfront and 50% upon project completion.